Webinar recording: Unlocking the power of AI across your agency

FAQ: Unlocking the Power of AI Across Your Agency

1. What is the main focus of the webinar?

The webinar, hosted by Milestone Advisory in collaboration with SoDA: TheDigital Society, focuses on how agencies can use AI to streamline operations, improve resource allocation, and optimize financial planning. It also highlights specific AI tools that can add value to agency workflows.

2. How can AI improve project management and task automation?

AI can simplify project management by automating repetitive tasks, prioritising workloads, and sending automated reminders. Tools like Monday.com and Asana integrate AI features to enhance workflows, making it easier to manage large campaigns or complex projects.

3. What are some AI tools for resource allocation and forecasting?

Forecast App is an example of an AI-powered tool that helps agencies optimise team schedules, predict project timelines, and anticipate busy periods. This allows better resource allocation and reduces bottlenecks.

4. Can AI help improve client communication?

Yes, tools like Crystal analyse a client's communication style and suggest ways to tailor messages for better engagement. This helps agencies create more effective and personalised interactions with their clients.

5. What are some AI tools for finance and budgeting?

AI excels in managing expenses and budgets. Tools like:

• Divvi: Sends real-time budget alerts to avoid overspending.
• Tipalti: Automates invoicing and payment processes for clients with varied billing requirements.

6. How can AI assist with financial forecasting?

Tools like Anaplan make scenario planning faster and more detailed. While many agencies rely on experienced finance professionals and Excel for forecasting, AI tools like Anaplan simplify complex financial models and speed up analysis for larger businesses.

7. What are the benefits of using AI in an agency?

AI offers several advantages, including:

• Streamlining day-to-day tasks.
• Improving accuracy in operations.
• Delivering insights for smarter, faster decision-making.
• Enhancing communication and client reporting.
• Optimising resource and financial management.

8. Which AI tools are best for agencies?

Here are some recommended AI-powered tools for agencies:

• Monday.com and Asana: For project management and task automation.
• Forecast App: For resource allocation and forecasting.
• Crystal: For improving client communication.
• Divvi and Tipalti: For expense tracking and invoicing.
• Anaplan: For financial forecasting and scenario planning.

9. Is AI suitable for small or large agencies?

AI can benefit both small and large agencies. Smaller agencies can use it to streamline tasks and save time, while larger agencies may find it useful for managing complex projects, optimising resources, and conducting detailed financial planning.

10. How can I learn more about using AI for my agency?

To discuss AI tools and their applications in greater detail, you can connect with Tom Blah at tom.blah@milestoneadvisory.co.uk to schedule a Zoom call or in-person meeting.

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